Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our AI Assistant and request our Contact Us form and tell us the exact issue so we can start the return/refund process as soon as possible. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive damaged products, please reach out to us and send us photos as soon as possible, so we can get the issue fixed for you.

Exchanges
If you require an exchange, please be aware that you have 14 days to contact us to organise.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Thank You.

Mikey Threads.